Terms & Conditions
Welcome to OnTrek!
Thank you for choosing OnTrek for your needs. OnTrek, provides a range of products and services ("Services"). By using our Services, you agree to abide by these terms, so please review them carefully. Given the diverse nature of our Services, additional terms or product requirements may apply on occasion, including age restrictions. Any such additional terms will be accessible alongside the relevant Services and form part of your agreement with us upon usage.
Using our Services
Please adhere to any policies outlined within our Services and refrain from misuse. This includes not interfering with the functionality of our Services or attempting to access them via unauthorized means. Your use of our Services must comply with all applicable laws and regulations. Failure to adhere to our terms or policies, or if we suspect misconduct, may result in the suspension or cessation of our Services to you. It's important to note that using our Services does not grant you ownership of any intellectual property rights associated with them or the content you access. Unless permitted by law or with explicit permission, you may not use content from our Services. Additionally, please refrain from altering any legal notices displayed within our Services.
Your OnTrek Account
Certain Services may require a OnTrek Account for access. You can create your own account or have one assigned to you by an administrator, such as your employer or educational institution. If your account is administered by a third party, different terms may apply, and your administrator may have access to or control over your account. Keep your account password confidential to protect your account. You are responsible for any activity occurring through your account and should avoid reusing your OnTrek Account password on other platforms. If you suspect unauthorized use of your account, please notify us promptly.
Privacy and Copyright Protection
OnTrek values your privacy and handles your personal data in accordance with our privacy policies. By using our Services, you consent to OnTrek's use of your data as outlined in our privacy policies. We respond to notices of alleged copyright infringement and take appropriate action.
Your Content in our Services
Certain Services allow you to upload, submit, or store content, while retaining ownership of any intellectual property rights you hold in that content. By using our Services, you grant OnTrek a license to use, modify, and distribute your content for the purpose of operating, promoting, and improving our Services. This license persists even if you cease using our Services. We may analyze your content to provide personalized features and may display your profile information in our Services in accordance with your settings.
Intellectual Property and Data
Customer data is considered confidential under this agreement, and both parties agree to protect such information. OnTrek asserts ownership over code customizations made on behalf of customers and ensures the confidentiality and security of such custom code.
Marketing
By using OnTrek Software, you grant us permission to use your name and associated marks for lawful marketing purposes. Your participation in case studies or surveys may be required for service improvement and promotion, subject to your consent.
Payment Terms
Payment for our Services is associated with your OnTrek account according to your subscription. We accept various modes of payment and provide options for subscription renewal and payment plans. Late payments may result in service suspension.
Billing and Invoicing
Invoices are sent upon subscription and renewal dates, with payment due within a specified period. Failure to clear invoices may result in account suspension.
Renewal
Subscription plans are automatically renewed unless specified otherwise. Customers must inform us in advance if they do not wish to renew their plan.
Refunds and Credits
We operate under a no-refund policy but offer credits for unused portions of subscriptions, which can be applied to future use of our services.
Suspension and Termination
OnTrek may suspend or terminate user accounts for various reasons outlined in our terms, including late payment, non-renewal, or violation of agreements.
About Software in our Services
We provide downloadable software as part of our Services, with a license for personal use. You may not copy or modify our software without permission.
Modifying and Terminating our Services
We reserve the right to modify or terminate our Services, with notice provided where possible.
Our Warranties and Disclaimers
We strive to provide our Services with reasonable care but make no specific promises about their content or reliability.
Liability for our Services
We limit our liability for any claims arising from your use of our Services.
Business uses of our Services
If you use our Services on behalf of a business, the business accepts these terms and indemnifies OnTrek against any claims arising from such use.
About these Terms
These terms may be modified, and it's your responsibility to review them regularly. Changes will be posted on our website. If you disagree with any modifications, you should discontinue your use of the affected Service. These terms govern the relationship between OnTrek and you and do not confer any third-party beneficiary rights.
For further inquiries, please visit our website. Thank you for choosing OnTrek!